FAQ

Buying contact lenses online is easy and cost-effective. If you have a valid prescription from your optician, you are free to buy your lenses online, and not just on the high street. If you have more questions about online ordering, we’re here to help. Do email us any questions and our qualified optician is here to help you.

Your glasses prescription is not the same as a contact lens prescription in most cases – especially with high grades. Contact lenses are worn are closer to the eye than glasses, which leads to a change in parameters. Another equally important parameter for contact lenses is the curve of the cornea. The curve of the lens must fit exactly to the curve of your cornea. Start your switch to contact lenses by first scheduling an eye exam. Your eye care professional (optometrist or contact lens specialist) will then determine your curve parameter and the grade that is best for you.

This is individually different but also depends on the contact lens type. Soft contact lenses are usually better tolerated because they are hardly perceived as foreign bodies due to their flexibility in the eye. Form-stable lenses (so-called “hard lenses”), on the other hand, are more oxygen-permeable and thus more compatible in the longer term.

If you have the same prescription parameters for both eyes, then there is no difference between the right and the left lens. If this is the case, you can buy one box of contact lenses and use them for both eyes. If you require a different prescription for your left and right eye, you’ll need a minimum of 2 boxes. It’s a good idea to label the boxes with an “L” and “R” so you will know each time you insert a new pair of lenses. For the purpose of ordering on Lenszone, there is no difference between the left and right eye when entering your parameters. Simply click on +Select attributes for second eye to proceed.

There are also suitable contact lenses for these cases – they belong to the standard range of all manufacturers. For people with corneal curvature, there are so-called Toric contact lenses to compensate for the warping. People with age-obsolescence can also rely on special contact lenses that function similar to a progressive-vision lens and correct both the near and far range.

Ultimately, the question can only be answered individually. Basically, there are contact lenses, which are also suitable for sensitive or dry eyes. In addition, there are wetting agents which provide remedies for dry eyes. Your contact lens specialist can provide you with detailed advice.

Each eye is different: diameter, corneal curvature, and lid opening differ. The eyes must be carefully measured by a contact lens specialist to ensure that the contact lenses are properly seated. Also plays a role, how dry your eyes are.

Once the contact lenses are adjusted, they can be easily re-ordered online. Nevertheless, a regular follow-up check is recommended, as a rule every six months.

No, it cannot. The correction values of glasses and contact lenses are different because the contact lens is located directly on the eye, while the spectacles have a distance to the eye. If you wear a pair of glasses so far, the contact lenses have to be adapted by the specialist at the first time, who will also advise you about the type of lens that is right for you. Reordering is then no problem.

Daily or monthly lenses are available with different spheres (diopters), curvatures (base curves) and diameters, but they can never be adapted as individually as year lenses. Nevertheless, they are suitable for most people.

Day lenses, in a particular are very easy to handle: no need for cleaning or maintenance – you simply use a fresh contact lens every day. Please take care not to exceed the recommended duration.

Your contact lens specialist will show you how to use and maintain your contact lenses correctly. With a little routine, contact lens care also takes a little time. If you want to have it particularly easy, opt for day lenses. These do not have to clean you, but you remove the pack every day a fresh lens.

Careful care of your contact lenses is essential to prevent eye problems. The care agent you use must be matched to your tear film and to your contact lens. You should therefore not change the care agent without prior consultation with your contact lens specialist.

Only contact lenses specifically designed for extended or continuous wear can be worn while sleeping. You should never wear lenses continuously unless it has been advised by your eye-care professional. In all other cases, you should follow the replacement schedule indicated by the manufacturer and take out your lenses before going to sleep.

A contact lens that has been fitted to your eye will never be painful or uncomfortable. In fact, you should almost be able to forget you’re even wearing them. First-time users may experience some discomfort during the initial days of wearing, and you’ll probably notice some discomfort if the lens is inside out. In both cases, though, this discomfort will disappear quickly after your eye gets used to the lens or after flipping the lens right side out to its correct position. If you do experience any sustained discomfort or pain, consult your eye-care specialist immediately.

Inserting and removing lenses may take a little practice, but you’ll get used to it in no time! You may find it helpful to read through our guide on how to insert and remove contacts properly.

Good news! Your lenses can never slip and get lost behind your eyes! The anatomy of the eye makes this impossible. You can read more about these kinds of contact lens myths on our blog. A dry lens can potentially get trapped under the upper eyelid, but don’t worry. To release it, just close your eye, gently massage your eyelid, and then blink a few times. Apply eye drops or an appropriate wetting agent to help maneuver the lens back into place. A properly fitted lens will easily slide back into its place.

Many high street opticians and optical shops, such as Specsavers, iWear, Boots, Optical Express, Vision Express and more, offer their own brands of contact lenses, which you may be familiar with. These are usually repackaged, private label versions of brand-name lenses from trusted producers like CooperVision, Bausch & Lomb and Alcon. This means you will easily find those same lenses here on lenszone under a different name. Have a look at our overview of optician brands and their alternative names on Lenszone.